FAQs

1. On rewynd.com, Browse or Search for the product you want to buy.
2. Add a product to your shopping cart by clicking "Add to Cart."
3. The "Add to Cart" Button will add the selected products to your shopping cart, and you can continue searching or browsing other products. Once you have added all your interested products to Cart, Select Shopping Cart and review the selected products. Here, you can change the quantity of the product or remove entire products from the cart. Then Click on the "CHECKOUT" button.
4. At Checkout, fill in all the required Contact Information and Shipping Address and click the "Continue to shipping" button
5. Select the Shipping method and then click the "Continue to Payment" Button
6. Select the Payment Method you wish to pay with and select the billing address. Then click the "Complete Order" Button.
   This will redirect to the secure payment gateway you've selected; fill in the required credit card or account details and complete the payment.
7. Once the payment is complete, it will automatically redirect to the order confirmation page. You will also receive an order confirmation email to provided email address.
8. Your Order placing process is complete now. You will receive an email notification with Courier tracking details once the order is dispatched from our warehouse.

No, you can place the order as a guest user. However, we recommend creating an account to Save your order history and address for faster checkout next time.

Yes, To change an address, please send us a message using Contact page or an email to support@rewynd.in with your order details, and we'll modify it promptly. Please note this action should be taken within 7 - 8 hours.

Please contact us at orders@rewynd.in or contact form for higher volume orders. Our sales team will be at your service as soon as possible.

We Accept Payment in Indian Rupees (INR) only and Accept all major banks' Credit Cards, Debit Cards, Net Banking, wallets, etc. Please Contact Us. If you need any assistance related to payment.

This usually happens on a slow connection, if the payment servers freeze, or if you accidentally close the payment page before it auto redirects to our website. If you don’t receive an order confirmation email but still receive a message from your bank or wallet provider stating that the amount has been debited, don’t worry!

Please Contact Us or write to us at orders@rewynd.in and share the following details:

1. Payment Amount that got debited.
2. The email id you would’ve used to place the order.
3. Approximate time at which the amount was debited.

So that We can check the status on our payment gateway, the payment status can either be (a) captured, (b) pending, (c) failed, or bounced.

(a) In case the payment status at our end is captured, we will create an order for you, for which we’ll need the details for the product you want to order, shipping and contact details.

(b) If it’s pending, we’ll have to wait for some time for the gateway to confirm the payment.

(c) If it’s failed or bounced, your bank should reverse the payment to your account within 3-7 days.